17 September 2009
[Read this announcement in Chinese]
Minimal Support for Customer Service on Raya Aidilfitri Holidays & Weekly Maintenance will be canceled.
In observance of the Raya Aidilfitri Holidays, our customer service will be closed from 20th September 2009 (Sun) till 22nd September 2009 (Tue). Normal service will resume on Wednesday 23rd September 2009.
However, during the days, players will still be able to send reports to the customer service at:-
Ran Online
Email address: customerservice@myrosso.com
Fax number: (03)2166 5488
Warring States Online
Email address: zg_service@myrosso.com
Fax number: (03)2166 5488
Nostale Online
Email address: nostale_cs@myrosso.com
Fax number: (03)2166 5488
Pandora Saga Online
Email address: pandorasaga@myrosso.com
Fax number: (03)2166 5488
For all the reports that is sent in 20th September 2009, the customer service staff will start to process the reports on Wednesday (23rd of September 2009)
At the same time, RAN Online server weekly maintenance will be canceled.
Sorry for any inconveniences caused.
myRosso thanks all players for the continuous support and tolerance.
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