06 March 2009
[Read this announcement in Chinese]
Minimal Support for Customer Service on Prophet Muhammad's Birthday & Weekly Maintenance will be canceled.
Dear Players,
Greetings!
As on the 9th of March 2009 is Prophet Muhammad's Birthday , the customer service support, which includes phone calls, Online Customer Service and emails, will be stopped temporary.
However, during the days, players will still be able to send reports to the customer service at:-
Ran Online
Email address: customerservice@myrosso.com
Fax number: (03)2166 5488
Warring States
Email address: zg_service@myrosso.com
Fax number: (03)2166 5488
Nostale
Email address: nostale_cs@myrosso.com
Fax number: (03)2166 5488
For all the reports that is sent in 09th March 2009, the customer service staff will start to process the reports on Tuesday (10th of March 2009)
At the same time, on 09th of March 2009 (Monday), Ran Online server maintenance will not be carried out on that day. Therefore, players will be able to login to the game as normal.
Sorry for any inconveniences caused.
myRosso thanks all players for the continuous support and tolerance.
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