myRosso Online Customer Service Manual
myRosso线上客服即时通系统使用手册
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| 1. |
Please click on myRosso Launcher, and select the Customer Service Button.
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现在，玩家只需打开myRosso游戏登入器(Launcher)，点选上角的Customer Services客服就能来 到myRosso客服即时通画面。 |
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| 2. |
Please fill in your Login ID and Password in order to get access to the myRosso Online Customer Service Interface. |
请在Login ID填上您的帐户名字,请在Password中输入您的帐户密码。
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| 3. |
After logging in successfully，please click at the >>Click here to START<< to type your message. |
成功登入后，请点myRosso客服即时通下方的 >>Click here to START<< 字眼处就能开始输入文字 |
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| 4. |
Before pressing the Send Message Button, please select the option of the related issue. |
在发讯息Send Message给客服之前，您必须先选择您想询问的事项。 |
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| 5. |
Your message will appear at myRosso myRosso Online Customer Service Interface after click on Send Message.
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当您按 Send Message后，您的讯息将会显示在myRosso客服即时通程式内，该讯息也将会传给客服人员。
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Important!:
Please do not enclose any account password in myRosso Onine Customer Service Application. |
安全小提示：
请不要在myRosso客服即时通内向客服人员透露您的密码。 |
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| 6. |
After receiving your message, we will reply your enquiries shortly.
When you’re login to myRosso Online Customer Service, a message of “You Have 1 unread messages(s)” will appear at the interface. |
当客服人员收到您的讯息后将会给予答复。当您再次登入myRosso客服即时通时，您将会看到类似You Have 1 unread messages(s)(中译:您有一则唯读讯息)的提醒讯息。
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You will see Customer Service reply by clicking at >>Click here to READ now<< |
当您点击即时通下方的 >>Click here to READ now<< 字眼处后，客服人员的答复将会显示出来。 |
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