05 May 2008

[Read this announcement in Chinese]

Newly added way to report

Dear Sir/Madam,

For those players who do not know how to make the report application through e-mail, you can download and fill in the myRosso Account Report Form below by faxing to myRosso Customer Service at 03-2166 5488.

>> Download link of myRosso Account Report Form <<

If you choose to make the report by using fax, don't forget to refer to the link below during making the statement of your report.
(EN) Information Needed for Making Case Report

myRosso Customer Service will send you a reply to your myRosso account registred e-mail after finish the investigation of the case.

Best Regards

myRosso Customer Service Team

RAN Online Customer Service :customerservice@myrosso.com
ZG Online Customer Service :zg_service@myrosso.com
Nostale Customer Service :nostale_cs@myrosso.com
Customer Service(Tel) : 03-21627837
Customer Service(Fax) : 03-21665488